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Online Documents

Enter a question in the search box, browse questions by topic or read the most popular questions below.

I have lost my Allianz policy document. Can I view it online?

Yes – we keep all your policy documents safely in MyDocs. You can log in and see them whenever you want. When you joined Allianz, we emailed you a link so you could register online. If you didn't register at the time, you can register for MyDocs here instead.

If you've forgotten your password, you can reset it. Just put in your email address, date of birth and postcode, and we'll email you a link.

If you put in the wrong password three times, you'll be locked out of MyDocs. This is to make sure your documents stay secure.

If you get locked out, or you can't remember your login details, try web chat or call us on 0344 209 0841. We're open 8am – 9pm Monday to Friday, and 9am – 5pm on Saturday.

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