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Policy changes

Enter a question in the search box, browse questions by topic or read the most popular questions below.

Do I need to let you know if my circumstances change?

Yes – we’d need to know if any of your details change because if anything is incorrect, it could affect a claim. 

You can check your details by logging in to your online account and looking at the Statement of Facts on MyDocs. If you’d like more information, please give us a call on 0344 209 0841. We’re open 8am-9pm Monday to Friday and 9am-5pm on Saturdays. 

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