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General Information

Enter a question in the search box, browse questions by topic or read the most popular questions below.

Where can I send my claims documents?

If you've already started your claim, you can send us any documents we’ve asked to see through our website. These could be photos, invoices and receipts that will help us deal with your claim.

You can start a claim using our online forms. You'll be able to upload documents at the same time and we'll call you back to check the details.

> Car claim form
> Home claim form

Alternatively, try our handy claim app – we'll guide you through making a claim and you can do everything from storing receipts to uploading photos.

You can also email all of your claims documentation.

For car claims, email
For home claims, email

Or you can post them to:

Allianz Insurance
500 Avebury Boulevard
Milton Keynes

Please give us your claims reference or policy number in any message between us. This is so we can help you faster.

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