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Claims

Enter a question in the search box, browse questions by topic or read the most popular questions below.

Do I have to pay an excess if a chip in my windscreen is repaired?

If you chip your windscreen, we'll get Autoglass to come and fix it for you. If they can fix the chip, you won't need to pay an excess and the repair will be free.

But if they can't fix the chip and the windscreen needs to be replaced, you'll have to pay an excess of £75. If you go to another repairer the excess will be £100.

This won't affect your NCD.

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