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Policy changes

Enter a question in the search box, browse questions by topic or read the most popular questions below.

Do I need to tell you if I start keeping my car somewhere else?

Yes – you need to let us know straightaway as you may not be covered if you make a claim. When we have the new details we'll check to see if we need to change your insurance policy, including what you pay. We'll let you know about any changes to make sure you're happy. Then we'll take care of everything for you.

You can let us know about any changes that might affect your insurance on 0344 209 0841. We're open 8am – 9pm Monday to Friday, and 9am – 5pm on Saturday. Or you can go to our Change your details page.

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