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Enter a question in the search box, browse questions by topic or read the most popular questions below.

Frequently asked questions

  • Where can I send my proof of NCD?
  • Do you accept NCD based in a country other than the UK?
  • Is the NCD earned in an EU country acceptable?
  • How old can the NCD proof be?
  • What shall I do if I can not obtain my proof of NCD?
  • Where can I find more information about Cancellations?
  • How do I make a claim and how is it handled?
  • Am I covered for using any other car?
  • What is the email address to send my proof of NCD?
  • How long do I have to send my proof of NCD?
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